![]() ![]() Selecting a region changes the language and/or content on. Your subscription is extended if you have the same product, and redeem with the same Adobe account.If you purchased your existing subscription from a reseller (not from the Adobe website), and received a redemption code in a country where you can also purchase directly from the Adobe website: Redeem the redemption code with a different Adobe account. In this case, your existing paid subscription continues to renew automatically and runs parallel to the new subscription under a different Adobe account. ![]() I went to my old computer to register it to my account but every time I tried it would say 'Could not register your product at this time. I can't find my disc or my serial number but I can find the box packaging. Twenty-four (24) hours after the cancellation, redeem the redemption code with the same Adobe account. Okay so I'm trying to put Adobe Photoshop Elements 11 on my new computer. Contact Adobe Customer Care to cancel the existing paid subscription before the auto-renewal date.If you purchased your existing subscription from the Adobe website, you receive an error message “INVALID CODE” when you attempt to redeem your code. Here is a list of countries served by Digital River. In some countries, Adobe customers are served by Digital River, an authorized Adobe reseller.
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